We express sincere regret for any inconvenience you may have experienced.
If your product is still under the 12-month warranty period, we are pleased to assist you in restoring your device's functionality. Should the issue stem from a defective hardware or software, we can arrange for a repair or replacement.
For this purpose, kindly make use of our web form by clicking on the following link: https://revibe.me/pages/contact and fill in the required information.
A representative from our team will reach out to you to coordinate the return process. Do note, it may take up to 5 business days for our supplier to repair and dispatch your device.