Potential reasons why your payment was declined

Payment refusals are often generated by your bank or card issuer. You can find their phone number on the back of your credit or debit card — so give them a call if that seems to be the case. In the meantime, you can also try making the purchase with another card.
These are the most common reasons your payment was declined.

• The card is expired.
• The billing address has changed or doesn't match what’s on file with the bank or card issuer.
• You made an error while entering required info in "3-D Secure", a security feature that banks use to verify your identity. You may also have pop-ups disabled, and the 3-D Secure window didn’t appear.
• The card's transaction limit has been reached or exceeded.
• Your account doesn't have sufficient funds.
• The card has been blocked due to unusual activity (e.g. multiple denied transactions).
• You’re abroad and didn't alert your bank ahead of time so they blocked purchases from an "unusual" location.
• You're abroad and foreign currencies are not accepted by the card.
• Your card has been reported lost or stolen and you must now wait for a new card to arrive.
• Your card is not eligible to make online payments.