Before you place an order

After you've placed an order

Contact us now via email at contact@revibe.me! An expert from our customer service will answer you within 24 hours.

We're available From 9:30 am to 5:30pm Monday to Friday.
During Ramadan:
Monday to Friday from 10:30am to 1:30pm and 9:00pm to 11:30pm

Revibe UAE EN

We ship within 2 to 4 working days. For more details, check out the articles on this section.

Shipping inquiries

What is Revibe?

Is Revibe a registered company?

Why buy a refurbished device from Revibe?

Revibe company

Does Revibe have a physical store?

Where is Revibe present today?

Revibe locations

About Revibe

Can I collect from a location?

When I will get my order delivered?

Can I have a picture of the device before purchasing?

Where do we currently deliver?

I received the wrong device

What if my order doesn't arrive within 4 business days?

Can I track my order?

I received a damaged parcel

How to Purchase an Extended Warranty?

I am facing issues with my device

How long would it take for the device to be fixed?

Does Revibe provide a warranty?

What is covered by Revibe warranty?

My battery is draining fast

“Important Message” or “Unknown Part” warning from Apple?

What is not covered by Revibe warranty?

Warranty

What is Revibe refund policy?

Returning a device under the 10 days return policy

I want to cancel my order

How long does it take to get my refund back?

Returns

Warranty and Returns

What are Revibe device conditions?

Are Revibe devices original?

What does refurbished mean?

Are Revibe devices waterproof?

Device

Do you offer chargers?

Does Revibe product come in a box?

Accesories

Revibe products

Buying with installments

Tabby / Tamara is not working

Revibe Installment Payment

Installments

Can I pay once I receive my order, cash on delivery (COD)?

Can I open or inspect device before paying cash on delivery?

Cash on delivery

I would like to ask for an invoice

I have an old device - can I exchange it?

I have a device to sell

Other

Payment methods

I would like to partner with Revibe. How can I contact you?

Partners

I am a seller, who do I contact?

Sellers

Partnerships

Others