Can I change my delivery address after placing an order?Updated 3 hours ago
Our sellers move fast and use an automatic shipping process, so once an order is placed, they’re usually already working to get it shipped. In most cases, the best thing to do is to update the address before the order is processed and moved to quality checks. Unfortunately, our agents can’t make this change, so there is no need to reach out to them.
You could also try to reach out to the shipping courier. If they’re unable to help here is how to go about canceling, depending on the status of your order:
My order has already been shipped
To check, just log in to your Revibe account. If your order has been shipped, you’ll need to contact our shipping partner Quiqup from the WhatsApp icon shown on the tracking link to request an address change. This will be the best option for you since it's too late to cancel your order.
Reach out to the shipping provider
During the delivery process, Quiqup agent might be able to help out with address chang.
How to contact our shipping partner Quiqup:
Calls and WhatsApp messaging:
📞 +971 45490401
email at: [email protected]