Returning Your Order

We want you to feel confident and happy with your purchase. If you change your mind or decide the product isn’t quite right for you, our 10-day return policy has you covered.

• Change of Mind: You can return your order within 10 days of delivery. A 5% processing fee will be deducted from the total order amount.

• Device Issue: If there’s a problem with your device, please submit a return request within 10 days. Once received, the item will go through an inspection process before the return is confirmed.

Important to Know About Returns

• 10-Day Window – Make sure to submit your return request within 10 days of delivery so we can assist you smoothly.

• Return Everything Together – Please send back the device with all its accessories and the box it came in. If anything is missing, a small deduction will be applied.

• Device Condition – Returns can only be accepted if the device is in good condition. If it has physical damage or signs of misuse, we won’t be able to process the return, and it will be sent back to you.

How to Request a Return

To start your return, simply raise a claim through "My Account" within the 10-day period. This helps us process your request quickly and smoothly.

We’re here to make sure your experience is simple, fair, and hassle-free. Thank you for shopping with Revibe.