Warranty

Returns

How to raise a claim

How to provide the right proof?

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Free 12-month warranty on all devices. Learn more about our policies here.

Warranty and Returns

Revibe contact details

What is Revibe?

Is Revibe a registered company?

Why buy a refurbished device from Revibe?

Revibe company

Does Revibe have a physical store?

Where is Revibe present today?

Revibe locations

About Revibe

When I will get my order delivered?

Can I collect from a location?

Can I have a picture of the device before purchasing?

Where do we currently deliver?

Before you place an order

Can I track my order?

What if my order doesn't arrive within 3 business days?

I want to cancel My Order

I received the wrong device

I received a damaged parcel

After you've placed an order

Shipping and Cancellation

Does Revibe provide a warranty?

What is covered by Revibe warranty?

What is not covered by Revibe warranty?

How to Purchase an Extended Warranty?

How long would it take for the device to be fixed?

My battery is draining fast

“Important Message” or “Unknown Part” warning from Apple?

Returning a device under the 10 days return policy

What is Revibe refund policy?

What Is Store Credit Refund?

Battery draining

How to show us your issue?

Wrong device

Hardware issue (microphone / speaker (audio) / camera / buttons)

What does refurbished mean?

What are Revibe device conditions?

Are Revibe devices original?

Are Revibe devices waterproof?

Device

Do you offer chargers?

Does Revibe products come in a box?

Accesories

Revibe products

Buying with installments

Tabby / Tamara is not working

Installments

Can I pay once I receive my order, cash on delivery (COD)?

Can I open or inspect device before paying cash on delivery?

Cash on delivery

Payment methods

I would like to partner with Revibe. How can I contact you?

Partnerships

How to place an order?

I have an old device - can I exchange it?

Sell your device

Skywards App

I would like to ask for an invoice

Others