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Warranty

Does Revibe provide a warranty?

We want you to shop with complete peace of mind. That’s why every refurbished product from Revibe comes with a free 12-month warranty — at no extra cost to you. Our warranty covers both hardware and software issues that may occur during the warranty

What is covered by Revibe warranty?

At Revibe, we want you to feel confident with every purchase. That’s why all our refurbished devices come with a 12-month warranty — giving you protection similar to buying a brand-new product. Our warranty protects you against:. Hardware defects tha

What is not covered by Revibe warranty?

Your warranty does not apply in the following cases:. Damage caused by drops, impacts, or liquid exposure. Normal wear and tear or cosmetic issues that don’t affect how the device works. Damage from negligence or intentional tampering. Loss, deletion

How to Purchase an Extended Warranty?

Want extra peace of mind for your device? With Revibe Care Plus, you can extend your coverage and protect yourself even in case of accidental damage. You can add Revibe Care Plus at checkout or within 10 minutes after placing your order. One-Time Acc

How long would it take for the device to be fixed?

When you inform us about any issues, we'll swiftly start the return process to send the device back to the supplier for inspection and necessary checks. If the device needs repairs, our vendor takes approximately 15 days for careful inspection and fi

My battery is draining fast

Most battery issues can be fixed by doing a few simple things to make your battery work better. Check out this guide from Revibe. Here are some steps to make your battery last longer. Even if we give you a new battery, you might still have the same p

“Important Message” or “Unknown Part” warning from Apple?

If your iPhone shows an “Important Message” about a part (such as the battery, display, or camera), it simply means that this component was replaced during a past repair. Apple’s latest iPhones will display this message unless the part was replaced b