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What is covered by Revibe warranty?Updated 8 days ago

Revibe 12-Month Warranty

At Revibe, we want you to shop with confidence. That’s why every refurbished device comes with a 12-month limited warranty — giving you protection similar to buying a brand-new product.


What’s Covered

Our warranty protects you against:

  • Hardware defects that occur during normal use

  • Software issues affecting your device’s functionality

  • Product discrepancies (if the item delivered is different from what you ordered)

If a covered issue arises within your warranty period, we’ll repair or replace your device, depending on the situation.


What’s Not Covered

To be fully transparent, the warranty does not apply to:

  • Damage caused by accidents, liquid exposure, force impact, or LCD damage

  • Any repairs, modifications, or tampering by someone not authorized by Revibe

  • Normal wear and tear from everyday use


Important Warranty Service Notes

  • If you send your device for warranty service and our inspection shows that the issue was caused by misuse or that no fault exists, you will be responsible for paying the shipping fees to have your device returned to you.

  • When sending a device for warranty service, please send only the faulty device. Do not include accessories (chargers, cables, cases, earphones, etc.) as they are not needed and may not be returned.


Accessories

Accessories provided with your device (such as chargers, cables, earphones, etc.) are not covered under our warranty and are not eligible for return. Our warranty focuses on your main device, so you can count on us where it matters most.


For the full terms and conditions, please refer to our Warranty Policy Details.

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