If You Received the Wrong Item

We’re really sorry for any inconvenience this may have caused. If you’ve received the wrong item, we’ll make it right as quickly as possible.

What to Do

1. Let us know right away by raising a Claim through My Account.

2. Make sure to provide all the requested details so we can process your request quickly.

3. Once we receive your form, one of our customer representatives will contact you to arrange the return.

What Happens Next

We’ll take care of the return process and make sure the correct item is sent to you as quickly as possible. Your satisfaction is our priority.