My device's sensors don't work properlyUpdated 10 days ago
Fix Sensor Issues on Your iPhone or Android
If your device’s sensors — like movement, proximity, or Touch ID — aren’t working properly, don’t worry! Our in-house tech experts recommend starting with these quick fixes.
1. Update Your Software
Keeping your device up to date can resolve most sensor-related issues.
For iOS devices:
Back up your iPhone using iCloud or your computer.
Plug your device into a power source and connect to Wi-Fi.
Go to Settings > General > Software Update.
If multiple updates appear, select the one you want to install.
Learn more about updating iOS safely here.
For Android devices:
Go to Settings > System > System Update.
Check your update status and follow the on-screen instructions to install any updates.
For detailed Android update instructions, visit here.
✅ Pro Tip: Updating your device often fixes sensor calibration issues without needing any additional tools or repairs.