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Troubleshooting & Setup

Before raising a claim, take a moment to check our easy Troubleshooting & Setup Guide. Here, you’ll find quick steps to fix common issues, set up your device, and get it running smoothly again — all in just a few minutes!

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iPhone, iPad

Smartphones

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AirPods

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Why can't I connect to the Internet from my phone?

Today, phones are only as good as their Internet connections. This guide will help you restore your Internet connection. To start, try turning your phone off and on again. Restarting allows the programs on your phone to shut down and refresh, which c