iPhone, iPad
Why is my device locked?
Sometimes a device may appear locked due to one of the following:. Activation Lock. iCloud Account Lock. MDM (Mobile Device Management) or Firmware Lock. We’ll walk you through each one. Apple’s Activation Lock is designed to keep your device secure
I need help connecting my iPhone to my carrier
Your SIM card connects you to your carrier’s network — allowing you to make calls, send messages, and use mobile data.If your iPhone isn’t recognizing the SIM card, the fix is usually simple. If it has been a long time since you last replaced your SI
I see “Invalid SIM” or “No SIM” on my iPhone/iPad
If your device shows an “Invalid SIM” or “No SIM” alert, don’t worry — here’s how to fix it step by step:. Make sure your SIM card is activated and working.Test it in another phone if possible to confirm it’s functional. Ensure your device is running
How do I force restart my iPhone/iPad?
If your iPhone or iPad isn’t responding and you can’t turn it off or on normally, a force restart can help — don’t worry, this won’t delete any of your data. Quickly press and release the Volume Up button. Quickly press and release the Volume Down bu
How do I change the keyboard language on my iPhone/iPad?
Is your keyboard appearing in the wrong language, or showing AZERTY instead of QWERTY? Don’t worry — here’s how to fix it:. Open Settings. Tap General. Select Keyboard. Tap Keyboards. Select Add New Keyboard. Choose the language or keyboard layout yo