Even if you’re a longtime Mac user, there might be a few things that are different on a refurbished MacBook. That’s because refurbished Macs come with certain specificities (e.g., keyboard configuration, reinstalling macOS) that are different in thei
Even if you’re a longtime Mac user, there might be a few things you don’t know about setting up a refurbished MacBook. That’s because refurbished Macs come with certain specificities (e.g. keyboard configuration) that are different in their second li
Start here to determine which power adapter and cable come with your Mac, then refer to the instructions below. First, unplug your power adapter from the outlet. Wait a few seconds and then plug it in one more time. If that doesn’t work:. Step 1. Che
If your Mac’s power cable isn’t working, you might be able to fix it yourself by trying these solutions from our in-house tech wizards. Start here to determine which power adapter and cable come with your Mac, then refer to the instructions below. Fi
If your Mac won't turn on, you might be able to fix it yourself by trying these solutions from our in-house tech wizards. Start here to determine which power adapter and cable come with your Mac, then refer to the instructions below. First, unplug yo
If one of your Mac's features or accessories (e.g. mouse, touchpad, stylus, webcam, and/or backlighting) isn't working, you may be able to fix it yourself by trying these solutions from our in-house tech experts. The non-volatile random access memory
If you're having trouble changing your Mac's language settings, you may be able to fix it yourself by trying these solutions from our in-house tech experts. Your Mac is always programmed to display the language of the location you purchased it from,
If your Mac's screen keeps freezing, you might be able to fix it yourself by trying these solutions from our in-house tech wizards. Step 1. Open “Finder”. Step 2. Select “Applications” in the Finder menu. Step 3. Find the “Utilities” folder and selec
If your Mac is overheating and/or making a lot of noise, you may be able to fix it yourself by trying some of these solutions from our in-house tech experts. The simplest approach is to try restarting your computer. Step 1. Save any open documents yo
If you've forgotten your password, you can fix it yourself by trying these solutions from our in-house tech wizards. If you can’t remember your account password or it doesn’t work when you try, you can select the reset option on the login screen. Her
If you find that your Mac is getting slower or has recurring bugs that make the system crash, you may be able to fix it yourself by trying some of these solutions from our in-house tech experts. Safe Mode prevents certain software from loading as you
If your Mac's Wi-Fi and/or Bluetooth features aren't working, you may be able to fix it yourself by trying some of these solutions from our in-house tech experts. The non-volatile random access memory (NVRAM), sometimes called the parallel random-acc
If you're having issues with your Mac's charging ports, you might be able to fix it yourself by trying these solutions from our in-house tech wizards. The System Management Controller (SMC) controls the power on your Mac. Resetting it can solve some
If your Mac's speakers, headphone jack socket, or microphone aren't working, you may be able to fix it yourself by trying some of these solutions from our in-house tech experts. And if you give it a whirl and you’re still stuck, you can always contac
If your Mac is running too slowly you might be able to fix it yourself by trying these solutions from our in-house tech wizards. Step 1. Open the Spotlight search by selecting and holding Command (⌘)-Space. The Spotlight search window will appear. St