Force your apps to close

iOS devices

iPhone with Face ID:

• From the home screen of your iPhone, swipe up from the bottom and stop when you reach the middle of the screen.
• You can swipe either right or left to find the app(s) you want to close.
• Swipe up on the app's preview to close it. 

If your iPhone doesn’t have Face ID:

• Double-click the home button to see your recently used apps.
• You can swipe either right or left to find the app(s) you want to close.
• Swipe up on the app’s preview to close it.

Android devices

• Swipe up from the bottom of your screen, hold, and let go.
• Swipe from left to right.
• On the left, select “Clear all”.

Update your software

iOS devices

1. Back up your device with iCloud or on your computer
2. Plug your device into a power source and make sure you’re connected to Wi-Fi.
3. Go to "Settings" > "General" > "Software Update".
4. You may see 2 software updates, pick the one you want to install.

Android devices

• Go to "Settings" > "System" > "System update".
• You’ll be able to see your update status — follow the steps that appear on the screen.